Terms and Conditions

Effective Date: December 5, 2024

Welcome to InnovativeLuis! By using our website and making a purchase, you agree to the following Terms and Conditions. Please read them carefully before accessing or using our site. If you do not agree to these terms, please do not use our website.

1. Acceptance of Terms

By accessing or using the website located at https://innovativeluis.com (the “Site”), you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, including any future modifications.

2. Product Information

We strive to provide accurate product descriptions, pricing, and images on our website. However, we do not guarantee the accuracy, completeness, or reliability of any content, including product information. Prices and availability are subject to change without notice.

3. User Accounts

  • Account Creation:
    To make a purchase, you may be required to create an account on our website. You agree to provide accurate, current, and complete information when creating your account and to update that information as necessary.

  • Account Responsibility:
    You are responsible for maintaining the confidentiality of your account information, including your password, and for all activities that occur under your account. If you suspect unauthorized access to your account, please contact us immediately.

4. Ordering Process

  • Placing Orders:
    You can place orders by adding items to your cart and completing the checkout process. By placing an order, you make an offer to purchase the products at the listed price, subject to availability.

  • Order Confirmation:
    Once your order is placed, you will receive an order confirmation email. This confirmation does not constitute an acceptance of your order. We reserve the right to reject or cancel your order at any time before it is shipped.

5. Payment and Billing

  • Payment Methods:
    We accept payments via credit/debit cards, PayPal, and other secure online payment options. By submitting payment details, you represent and warrant that you are authorized to use the chosen payment method.

  • Billing Accuracy:
    You agree to provide accurate and complete billing information for all purchases made on our website. If there is any issue with payment processing, we may contact you for further information or clarification.

6. Shipping and Delivery

  • Shipping Policy:
    Shipping charges are calculated based on the size, weight, and destination of your order. We aim to ship orders within 1-3 business days, but delivery times may vary depending on your location and chosen shipping method.

  • International Orders:
    At this time, we only accept orders for delivery within the United States. International shipping may be available in the future, and any additional fees or taxes will be your responsibility.

7. Returns and Refunds

  • Return Policy:
    Our Refund and Return Policy outlines the process for returning items and requesting refunds. Returns are accepted within 30 days from the date of purchase for eligible items in their original condition.

  • Refund Process:
    Refunds are issued to the original payment method once we receive and inspect the returned items. Please refer to our Refund and Return Policy for more details.

8. User Conduct

You agree to use our website in accordance with all applicable laws and regulations. You may not:

  • Use the website for any unlawful or fraudulent purposes.
  • Interfere with or disrupt the functioning of the website.
  • Post, upload, or transmit any content that is harmful, defamatory, or offensive.

9. Limitation of Liability

To the fullest extent permitted by law, InnovativeLuis will not be liable for any direct, indirect, incidental, or consequential damages arising out of your use or inability to use our website or products. Our liability is limited to the amount paid for the products in question.

10. Indemnification

You agree to indemnify and hold harmless InnovativeLuis, its affiliates, employees, and partners from any claims, losses, liabilities, damages, and expenses, including legal fees, arising from your use of the website or violation of these Terms and Conditions.

11. Intellectual Property

All content on the website, including text, images, logos, and product names, is the property of InnovativeLuis and is protected by copyright and trademark laws. You may not use, reproduce, or distribute any content without prior written permission from us.

12. Privacy and Security

Your use of our website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. Please review it for more details on how we handle your data.

13. Changes to Terms

We reserve the right to modify or update these Terms and Conditions at any time without prior notice. Any changes will be posted on this page, with the updated “Effective Date” indicated at the top. It is your responsibility to review these terms periodically.

14. Governing Law

These Terms and Conditions are governed by the laws of the State of Texas, without regard to its conflict of law principles. Any disputes arising out of or in connection with these terms shall be resolved in the courts located in Weslaco, Texas.

15. Contact Us

If you have any questions regarding these Terms and Conditions, please contact us at:

📧 Email: [email protected]
📞 Phone: (956) 351-5000
📍 Address: 1605 Key West Dr, Weslaco, TX, 78596