Privacy Policy

Effective Date: December 5, 2024

At InnovativeLuis, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website or make a purchase from us.

1. Information We Collect

We collect the following types of information:

  • Personal Information: When you place an order or create an account, we may collect your name, email address, phone number, shipping address, and payment information.
  • Non-Personal Information: We may also collect non-personally identifiable information, such as browser type, IP address, and browsing activity on our website, to improve the user experience and enhance our services.

2. How We Use Your Information

We use your personal information to:

  • Process and fulfill your orders.
  • Communicate with you regarding your order status, shipping updates, and promotional offers.
  • Provide customer support and respond to inquiries.
  • Improve our website, products, and services.

3. How We Protect Your Information

We take the security of your personal information seriously. We use industry-standard security measures, including encryption and secure servers, to protect your data from unauthorized access or disclosure. However, no online transaction is entirely risk-free, and we encourage you to be vigilant in protecting your personal information.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted service providers who help us operate our website and fulfill orders (e.g., payment processors, shipping carriers). These third parties are obligated to protect your data and use it only for the purpose of providing services to us.

5. Cookies and Tracking Technologies

Our website uses cookies and other tracking technologies to improve user experience and analyze traffic. Cookies are small files stored on your device that help us remember your preferences and enhance your shopping experience. You can manage or disable cookies through your browser settings.

6. Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access and request a copy of your data.
  • The right to request corrections or updates to your information.
  • The right to request the deletion of your data (subject to legal obligations).

If you wish to exercise any of these rights, please contact us at [email protected].

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, with an updated “Effective Date” listed at the top. We encourage you to review this policy periodically to stay informed about how we are protecting your data.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please feel free to contact us:
📧 Email: [email protected]
📍 Address: 1605 Key West Dr, Weslaco, TX, 78596
📞 Phone: (956) 351-5000

Thank you for trusting InnovativeLuis with your personal information.